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About us

Urban Patchwork is based by Greenland Dock in Rotherhithe SE16, close to both Surrey Quays and Canada Water stations. We were founded by brother-and-sister team Toby and Tessa Gooding who grew up nearby in South London. 

  • We provide professional and personable residential sales and lettings services, including property management (read our 5-star reviews here)
  • We aim to be a positive example of agency practice in the sector (read about how we plan to do this here)
  • We will use the majority of our profits for homeless housing and support through our UP fund, or reinvest them in the organisation so we can increase our impact over the longer term.

We are members of The Property Ombudsman, NAEA & ARLA Propertymark and the Tenancy Deposit Scheme. We are also a certified 'business for good' and member of Social Enterprise UK

In December 2018, we won the Cecil Jackson Cole Award for Social Responsibility – the final award at this year's Agents Giving Awards. More info here.

The Urban Patchwork team

Toby Gooding

Toby Gooding

Director

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Toby leads on residential sales and lettings, including property management. He is an ARLA- and NAEA-qualified agent with 15 years’ industry experience and provides the highest standards of customer service. He led two teams over the previous eight years in management roles, firstly at KFH in Crystal Palace and then at John D Wood & Co. in Fulham. During this time, he oversaw the successful set-up of the lettings business at KFH’s Crystal Palace branch. He also has experience of working in the Rotherhithe housing market, has a love of architecture and exploring new cities, and completed the Ride London 100-mile cycle for local homeless charity the 999 Club in July and will be doing it again for them in August 19.

Tessa Gooding

Tessa Gooding

Director

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Tessa oversees partnerships, comms and social impact, and also assists with residential sales. She has an MA in urban planning and was previously working as a management consultant on housing for vulnerable people and infrastructure projects. She is also a published researcher on urban governance and low-income housing provision, and has a background in marketing, fundraising and education. Tessa made Natwest’s WISE100 this year, a list recognising inspiring women in social enterprise and has been shortlisted for the Women in Business Award in the 2019 Southwark Business Awards. In October, she walked 32-miles of the Thames Path for the 999 Club. She will be organising this Thames Trek for 999 Club again in 2019 as a 26-mile walk and inviting others to join her to help raise funds for our local homeless charity.

Paula Bailey

Paula Bailey

Office Coordinator

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Paula looks after our office administration and provides a friendly face to people visiting our branch. She brings experience in providing high-quality customer service and ensuring smooth operations. She also has an eye for detail having graduated with degrees in Law and HR. A people person, Paula is herself looking to create new developments and bring disused buildings back to life to provide much-needed new homes. She is a long-standing Rotherhithe resident with a wealth of local knowledge.

 We are recruiting for

We are recruiting for

Sales and Lettings Negotiator

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