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Our 5-star reviews

October, 2018

Vendor reviews

“Simply The Best! Urban Patchwork genuinely acted in my best interests throughout the whole process. They were extremely professional and on top of everything. They thoroughly researched my property so that they had a really good understanding of it throughout the whole sale process. They ‘held my hand’ from start to finish. They're good people! And they're EXCELLENT estate agents. You won't be disappointed.” - Anna Price, Google 2018

“I can’t thank Tessa and Toby enough for all their help in selling our flat. From start to finish the service they provided was absolutely outstanding, I couldn’t fault it in any way. They were knowledgable about the market, very friendly and professional, and kept up the momentum on the sale the whole way through. Thank you so much!” - Emma Docherty, Google 2018

“Very glad I chose Urban Patchwork to handle the sale of my house on Greenland Quay. Their service was first class from start to finish...I felt confident they would communicate their own enthusiasm for the house and area to potential buyers, and this proved to be the case. They responded promptly to phone calls and emails, and were a pleasure to deal with. I like that they are an owner-managed business and a social enterprise – it gives them an edge. I would not hesitate to recommend their services” - Sarah Venus, Google 2018

”Urban Patchwork have been incredible. They sold our flat in SE1 within 4 weeks. After many frustrating months trying to sell with other agents, they succeeded where the others failed. The service was always professional and dealing with Toby and Tessa was a joy. Being shown around a property by a friendly and knowledgeable agent really makes a difference. The sale went through quickly due to their diligence chasing up and we are now very happy in a new property. Thank you Urban Patchwork - if we move again, you will be the first people we call!” - Alice Mottram, Google 2018

“Urban Patchwork are a breath of freah air among estate agents. They take the time to get to know you, the property and how it compares to similar ones in the area. Their customer service and professionalism (flexibility, responsiveness, commitment to sale) is unrivalled from my experience.” - SE16 customer, allAgents 2018

“I had a valuation from Urban Patchwork and while I'm not quite ready to sell my property, I have to say I was very impressed with the service and advice provided. I will definately be using them to sell my flat at some point in the next few months.” - Ed Cox, Google 2018

Landlord reviews

“Urban Patchwork have impressed us with their knowledge and conscientiousness. They worked extremely hard to ensure our flat was let in record time, bending over backwards to make the process as easy as possible for us. All forms of communication have been prompt, thorough and polite. We have no hesitation in recommending this entrepreneurial brother-and-sister couple and their 5* service wholeheartedly.” - George & Christine McNeill, Google 2018

“Tessa and Toby are very friendly, approachable, professional and dedicated individuals who work thoroughly and quickly to achieve their clients' needs. They led us through the process of finding the right tenants with honesty and no-nonsense professionalism. Their company's ethos of giving back to the community is recommendable on its own. They were able to find us tenants at very short notice and saved us a great deal of trouble and money. We highly recommend them.” - Joy Ngugi, allAgents 2018

“Urban Patchwork were not only very helpful over my property let, but their business model is very ethical too. I'd much rather spend my money with these guys than with the usual high street estate agents.” - Laura Collins, Google 2018

“This is a thoughtful agency with a personal touch. Toby really listened to my requirements and was happy to go the extra mile to make sure they were met. Also loads of good advice and practical admin help!” - Liz Hitchcock, Google 2018

Buyer reviews

“Toby and Tessa were the agents on a flat we bought in SE1. Excellent service and communication and will look to engage them if/when we come to let the flat. Profits go to a good cause too.” - Andrew Ross, Google 2018

“Really friendly agents with some great properties, genuine local knowledge and a passion for the area, and values which set them apart. Even though I didn't buy from them they helped me including recommending a broker who was excellent.” - Chris Paterson, Google 2018

“Excellent service. Very knowledgeable about the area. Highly recommend them.” - Scott Lambson, Google 2018

“Excellent service and conveniently located. They take the time to have a chat about what you need.” - Crissy, Google 2018

Tenant reviews

“Can't recommend them more: very helpful, honest and worked with the highest level of integrity. They helped us in a difficult situation and were able to look outside the box. Thank you.” - Steve James, Google 2018

“Professional and efficient. Made the process much easier than normal!” - Hanna Miles, Google 2018

“Toby is a great estate agent who really listens to his clients and is always available to answer any questions. The process of moving in our new flat was very smooth and much easier than with any other agencies I had to deal with in the past. I can highly recommend Urban Patchwork.” - Stefania Spitzl, Google 2018

“We leased our new flat through Urban Patchwork and the service was excellent. Toby was phenomenal to work with and always answered our questions promptly and went the extra mile to ensure we were happy and the flat was in beautiful condition when we moved in. I have went through other estate agents in the past and Toby is by far the best. If looking for a reliable agency, look no further!” - Malorie Lebow, Google 2018

“What I saw in Toby and Tessa was a genuine interest in matching buyer and seller, and tenants and landlords alike. Also lots of experience and a to-be-trusted knowledge of what is out there in terms of location and spec. I wouldn't hesiste to recommend Urban Patchwork to anyone.” - Jeannie, All Agents 2018

“Toby was great in helping us find a place. Extremely warm and interested in our requirements. Very enthusiastic and answered all our questions tirelessly. Professional and timely in his responses. Will definitely recommend Urban Patchwork.” - Aditya Bhat, Google 18

Get in touch

To arrange a free market appraisal or simply obtain more information on our services, email, call 020 704 323480 or visit our office on Rope Street by Greenland Dock.


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