Urban Patchwork is a multi-award winning estate agent, providng sales and lettings services, including property management. We are based by Greenland Dock in Rotherhithe SE16, close to both Surrey Quays and Canada Water stations, in the London Borough of Southwark.
We have a superb track record, an unrivalled local reputations and we are known for our attention to detail, exacting standards, personable approach and efficient service. We act with integrity, treat customers with respect and every aspect that is within our control is consciously considered. A client's best interests are always at the fore.
Our recent success, includes winning the gold "exceptional" award from the Best Estate Agency Guide for 2025 and every year since 2020. We are also ranked within the top 500 estate agents in the UK.
Read our 5-star reviews here, many others can be found on Google and AllAgents)
We are members of The Guild Property Professionals, The Property Ombudsman, Propertymark and the Tenancy Deposit Scheme.
Scroll down to read about our team
Managing Director
020 7043 2348
Toby is an ARLA and NAEA qualified agent with 20 years’ industry experience and provides the highest standards of customer service. Prior to starting Urban Patchwork he led two teams in management roles, firstly at KFH in Crystal Palace and then at John D Wood & Co. in Fulham. During this time, he oversaw the successful set-up of the lettings business at KFH’s Crystal Palace branch. He has a strong understanding of the local property market and also lives in the area. Toby has a love of photography, architecture, exploring new cities, and completed the Ride London 100-mile cycle for local homeless charity the 999 Club in both 2018 & 2019.
Sales Manager
020 7043 2348
With over 13 years of dedicated experience in the real estate industry, Tom is a seasoned professional renowned for exceptional customer service. Throughout his career, he has consistently delivered outstanding results for clients, earning prestigious awards along the way for his commitment to excellence. Tom approaches every transaction with integrity, transparency, and a tireless work ethic. Whether you’re buying, selling or investing, you can trust him to provide expert guidance and support every step of the way. Beyond work, Tom finds joy in spending time with his fiancée and son, exploring new places and indulging in his love for football.
Property Manager
020 7043 2348
Paula looks after our Property Management and provides a friendly face to people visiting our branch. She brings experience in providing high-quality customer service and ensuring smooth operations. She also has an eye for detail having graduated with degrees in Law and HR. A people person, Paula is herself creating new developments and bringing disused buildings back to life to provide much-needed new homes. She is a long-standing Rotherhithe resident with a wealth of local knowledge.
Senior Office Coordinator
020 7043 2348
Elizabeth, hailing from Barcelona, Spain, holds a degree in English Studies from the University of Barcelona. Her London journey began in 2018 as an au pair, later finding her passion in the property industry, specializing in lettings in 2019. In 2021, Elizabeth shifted her focus to sales, compliance, and customer due diligence, showcasing her adaptability. Joining Urban Patchwork in late 2023 as a Senior Office Coordinator, she plays a crucial role in ensuring the smooth running of the office. Elizabeth sought a fresh perspective in estate agency, drawn to Urban Patchwork's unique ethos and the South London location, closer to her heart. Beyond property, Elizabeth is a creative force, writing fiction and scripts. Recently, she added nail tech to her skills. Her diverse talents and dedication make her a valuable asset to the Urban Patchwork family.
Associate Sales Advisor
020 7043 2348
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